Educational Resources for Stakeholders
We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!
About BFCC-QIOs
- BFCC-QIO FAQs (PDF) is a document that includes frequently asked questions related to Acentra Health’s services as a beneficiary and family centered care quality improvement organization (BFCC-QIO).
- Case Review Connections is a newsletter written especially for healthcare providers and stakeholders. It gives a glimpse into Acentra Health and the services provided, along with success stories, and updates from the Centers for Medicare & Medicaid Services (CMS).
- On the Healthcare Front is a newsletter for Medicare beneficiaries that strives to increase awareness about Medicare rights and healthy living.
Resources From the Centers for Medicare & Medicaid Services (CMS)
- CMS Partnership for Patients Initiative is a public-private partnership working to improve the quality, safety, and affordability of health care for all Americans.
- MLN Connects Newsletter is published by Medicare for healthcare professionals.
Learn More About Acentra Health’s Free BFCC Services for Medicare Beneficiaries
- Watch videos. Visit the video library page to see videos for Medicare beneficiaries that explain services in detail. We encourage you to share these videos with those you serve.
- Listen to our podcast. Acentra Health launched a podcast – Aging Health Matters – in May 2022. Your podcast host is joined by guests to have open conversations that are aimed at making life a little bit easier.
- Read information on our website. The section of our website for Medicare beneficiaries talks about our services.
Information To Share With Medicare Beneficiaries
Visit the Advocacy Resources page for materials you can share with Medicare beneficiaries to help spread the word about Medicare rights.