Acentra Health is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for the 29 states highlighted in the map below. As a BFCC-QIO, Acentra Health helps people who are on Medicare - and their families and caregivers - to file quality of care complaints and hospital discharge and skilled service termination appeals. We also offer Immediate Advocacy services to quickly resolve medical concerns. For additional information: See the teal boxes under the US map.  

hurricane waivers

The Centers for Medicare & Medicaid Services (CMS) has waivers available in support of Medicare beneficiaries in the states of North Carolina, Georgia, Florida, South Carolina, and Tennessee for Hurricane Helene and in the state of Florida for Hurricane Milton. Please visit the CMS Current Emergencies page for details.

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