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Check Your Case Status We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. |
HOLIDAY HOURS: On Memorial Day (May 26), Acentra Health’s office hours are 10:00 am to 4:00 pm local time (Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time). For more information about office hours, visit our Contact Us page.
JOIN US FOR A WEBINAR: This meeting will cover general information about the services that the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) offers to Medicare beneficiaries. This webinar is most useful for new provider case review staff, new Acentra Health stakeholders, or others who are looking for a brief overview of BFCC-QIO services for Medicare beneficiaries. For details, please visit our webinar registration page.
case status tool
Please note: All times in Case Status results are Eastern Time.
Use this tool for appeal cases with the following case ID format:
2019MMDD_appeal number_patient’s first and last initial
Appeal Case ID Example: 20190714_23_JD
video: using the case status tool
resource spotlight: newsletters
a newsletter for healthcare providers and stakeholdersCase Review Connections provides information about Acentra Health and the services provided for people who have Medicare and updates from the Centers for Medicare & Medicaid Services (CMS). View past issues: Case Review Connections
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a newsletter for people who have medicareOn the Healthcare Front includes topics such as news and information about Medicare, details about Acentra Health's free services, and monthly health observances. View past issues: On the Healthcare Front |
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