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Acentra Health - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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exterior of library Watch a 2-Minute Video About Your Medicare Rights
We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

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Case Review Connections is written for healthcare providers and stakeholders.

On the Healthcare Front is written for people who have Medicare.

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watch a video to learn about medicare rights

Medicare Rights Video

why should you watch this video?

This short video explains what to do if your Medicare-covered care is ending, and you don’t feel ready.

Whether you are someone who has Medicare, care for someone who does, or work with people who use Medicare, this video is a helpful starting point. It explains your rights in plain language and introduces Immediate Advocacy, a free service that may help fix a care issue quickly.

Watch the video now!

how should i share this information?

If you are someone who has Medicare, copy and share this video link (https://youtu.be/A8E2APwVQ-w?si=qH4hKkek06HmIqcS) with your friends who have Medicare or someone you know who cares for someone who has Medicare. 

If you are someone who works with people who have Medicare or you want to help share this information with your community, please see the toolkit below.

stakeholder toolkit

This toolkit is designed to help you share Acentra Health’s new 2-minute video about Medicare rights. The video explains what someone can do if their Medicare-covered care is ending too soon and introduces Immediate Advocacy, a free service that helps resolve care concerns quickly.

The materials in this toolkit make it easy to spread the word. You’ll find ready-to-use documents to use in your outreach, on your website, in emails, or during one-on-one conversations with the people you serve.

Each resource is posted below as a separate file, so you can download what works best for your audience.




toolkit documents

Talking Points to help you think about how you want to use the video with the Medicare beneficiaries you serve.

Newsletter Inserts for your publications.

Posters to display. Both posters contain the same information.

Templates to get you started.

Handouts you can print and share with Medicare beneficiaries.




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